This Privacy Policy explains how Rureza ("we", "us", "our") collects, uses, stores and protects the personal data of visitors to this website. We are committed to handling your personal data lawfully, fairly and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).
Rureza is the controller of the personal data described in this policy.
For any question about this policy or about how we handle personal data, please write to [email protected]. We will respond as soon as reasonably possible and in any event within the time limits set by law.
This website contains a contact form. When you submit it, we collect only the information you choose to provide in the form fields, which may include:
We use this information for the following purposes:
Please do not include sensitive information (such as health details or financial account numbers) in the form. We do not need it to answer your enquiry.
Under Article 6 of the UK GDPR, we rely on the following lawful bases:
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry sent through the contact form | Our legitimate interests in answering the questions of people who contact us (Article 6(1)(f)), or, where your enquiry relates to taking steps before entering into a contract, that purpose (Article 6(1)(b)). |
| Keeping records of correspondence | Our legitimate interests in maintaining accurate business records and handling any later query (Article 6(1)(f)). |
| Storing your cookie preference and, if you agree, running advertising measurement | Your consent (Article 6(1)(a) and Regulation 6 of PECR), except for the strictly necessary storage of your consent choice itself. |
Where we rely on legitimate interests, we have considered whether those interests are outweighed by your rights and freedoms and concluded that they are not, given the limited and expected nature of the processing.
This website uses a single cookie of its own:
| Cookie name | Purpose | Duration |
|---|---|---|
cookie_choice_v1 |
Stores your cookie consent choice so that we do not ask you again on every visit. | One year |
This website does not use analytics tools, and it does not set session cookies or CSRF cookies. We do not set any cookie other than cookie_choice_v1.
Advertising measurement runs only if you have given your consent, and only on the confirmation page shown after you submit the contact form. If you decline, or do not respond to the cookie notice, no advertising measurement takes place. You can change your choice at any time by clearing the cookie_choice_v1 cookie in your browser settings, after which the consent notice will be shown to you again.
cookie_choice_v1 cookie is kept in your browser for one year, or until you delete it.We do not sell your personal data and we do not use it for automated decision-making or profiling. We may share it only in these limited circumstances:
If any provider processes your data outside the United Kingdom, we will ensure an appropriate safeguard is in place, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum, as required by the UK GDPR.
Under the UK GDPR you have the following rights regarding your personal data:
To exercise any of these rights, email us at [email protected], or write to Rureza, 76 Stokes Croft, Bristol, BS9 5AZ. Please tell us which right you wish to exercise and give enough detail for us to identify you and your enquiry. We may ask you to confirm your identity before acting on a request, to protect your data from unauthorised disclosure.
We will respond within one month of receiving your request. If your request is complex or we have received several requests from you, we may extend this by up to two further months, and we will tell you if that is the case. We do not charge a fee unless a request is manifestly unfounded or excessive.
If you are unhappy with how we have handled your personal data, we would like the chance to put things right, so please contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom, at ico.org.uk.
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. Access to enquiries received through the contact form is limited to people who need it to respond to you. No method of transmission over the internet is completely secure, but we work to keep your information safe.
We may update this Privacy Policy from time to time, for example if our practices or the law change. The latest version will always be published on this page. We encourage you to review it periodically.
Last updated: please refer to the date of publication of this page.