Contact Rureza

Questions about setting up the family budget app, moving over your existing records, or sharing one account between two adults? Write to us or call. A member of our team of 13 usually replies within an hour during opening hours, and every request is read by a person, not sorted by a script.

Where to find us and when

Address
76 Stokes Croft
Bristol, BS9 5AZ
Business hours
Monday-Friday: 08:30-17:30
Saturday: 09:30-17:00
Sunday: closed

The office is on Stokes Croft, on the northern side of Bristol city centre, and is easy to reach on foot or by bus from the centre. Open the location in a map to plan your route.

Send a message

Fill in the form below. The more you tell us about your household, the more useful our first answer will be: how many people use the app, which phone systems you have, and whether you are starting fresh or bringing a spreadsheet with you.

We use your details only to answer this request. Please do not include bank card numbers or passwords in the message.

What happens after you write

  1. Your message reaches the support desk and is read the same working day.
  2. We reply by email, usually within an hour, with an answer or a clear question back to you.
  3. If a conversation is easier, we suggest a time for a short phone call.
  4. If your question is about features or pricing, we point you to the relevant part of our services or to the FAQ.

Still not sure what to ask?

Start with a single sentence about your household and what you want to keep track of. We will take it from there.

Go to the form